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Write to our support team about accounts, deposits, withdrawals, platforms or partnerships.

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Use the chat button in the corner of this page to talk to our support team without leaving the site.

Help & FAQs

Many questions about trading conditions, accounts, deposits and withdrawals are already answered in our FAQ section.

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What to include in your message

Tell us which topic your enquiry is about so we can route it to the right team, and include your account number if you are an existing client.

Account Opening
Application Status
Account Types / Trading Conditions
Platform / Products
Login / Password Query
Deposit / Withdrawal
Partnership Request

Still have questions?

Find most of the answers in our FAQ section.

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EquityPrimeTrade is the trading name of EquityPrimeTrade Group of companies.
equityprimetrade.com is owned and operated within the EquityPrimeTrade Group of companies. EquityPrimeTrade Group consists of EquityPrimeTrade US Ltd, Financial Services Company authorised and regulated by the Cyprus Securities Exchange Commission (CySEC).
Clients must be at least 18 years old to use the services of EquityPrimeTrade.

Email Address: [email protected]

Third-Party Links: The site contains links to websites controlled or offered by third parties. EquityPrimeTrade has not reviewed and hereby disclaims responsibility for any information or materials posted at any of the sites linked to this site. By creating a link to a third party website, EquityPrimeTrade does not endorse or recommend any products or services offered on that website. The information contained on this site is intended for information purposes only. Therefore, it should not be regarded as an offer or solicitation to any person in any jurisdiction in which such an offer or solicitation is not authorised or to any person to whom it would be unlawful to make such an offer or solicitation, nor regarded as recommendation to buy, sell or otherwise deal with any particular currency or precious metal trade. If you are not sure about your local currency and spot metals trading regulations, then you should leave this site immediately.

You are strongly advised to obtain independent financial, legal and tax advice before proceeding with any currency or spot metals trade. Nothing in this site should be read or construed as constituting advice on the part of EquityPrimeTrade or any of its affiliates, directors, officers or employees.

High Risk Warning: Trading Contracts for Difference (CFDs) on margin carries a high level of risk and may not be suitable for all investors. Before deciding to trade Contracts for Difference (CFDs), you should carefully consider your trading objectives, level of experience and risk appetite. It is possible for you to sustain losses that exceed your invested capital and therefore you should not deposit money that you cannot afford to lose. Please ensure you fully understand the risks and take appropriate care to manage your risk.